Privacy Policy
Secure-It Doors (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This policy explains how we collect, use, and protect your information when you use our website or contact us.
1. Who We Are
Secure-It Doors is the data controller responsible for your personal data.
Business Address:
122 Hagley Road
Oldswinford
Stourbridge
DY8 2JD
Contact Email:
info@secureitdoors.co.uk
If you have any questions about this policy or your data, please contact us using the details above.
2. What Personal Data We Collect
We may collect and process the following information:
- Name
- Contact details (email address, phone number, address)
- Information you provide via contact forms or enquiries
- Any additional information you voluntarily provide
3. How We Collect Your Data
We collect personal data when:
- You fill out a contact form on our website
- You contact us by phone, email, or in person
- You request a quote or place an order
We do not knowingly collect data from third-party sources without your consent.
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide quotes
- Deliver our products and services
- Communicate with you regarding your enquiry or order
- Improve our website, services, and customer experience
- Maintain internal records
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity – to provide services you request
- Legitimate interests – to improve our services and respond to enquiries
- Consent – where required (e.g. optional marketing communications)
6. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure servers and systems
- Restricted access to personal data
- Regular system monitoring
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Sharing Your Data
We may share your data with:
- Service providers and contractors who help us deliver our services
- Professional advisors (e.g. accountants, legal advisors)
- Authorities where required by law
We do not sell or rent your personal data to third parties.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us.
9. Cookies
Our website may use cookies to improve your browsing experience.
Cookies are small text files stored on your device that help us understand how users interact with our website.
You can control or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to external sites (e.g. Google Reviews, Facebook). We are not responsible for the privacy practices of these websites.
11. Changes to This Policy
We may update this privacy policy from time to time. Any updates will be posted on this page.
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
Secure-It Doors
122 Hagley Road
Oldswinford
Stourbridge
DY8 2JD
info@secureitdoors.co.uk